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FAQ2

FAQ

General information

What time are check-in and check-out?

Check-in from 2 p.m., check-out by 11 a.m.

What are the reception hours?

Reception open from 7:00 a.m. to midnight

What languages are spoken at the reception?

Italian and English 

Where is Villa Tina and how can I/we reach it?

To Viareggio—by car, bike, or train

Is parking available at Villa Tina?

No. Yes You can park on the streets in front of thehotel in the blue-line zones municipal blue zones; we can purchase a parking pass for the duration of our stay, which costs 9 euros per day.

Is Villa Tina equipped with an elevator?

Yes

What accessibility features does Villa Tina have?

Stairs and Elevator

Is Wi-Fi available at Villa Tina?

Yes

Are pets welcome?

Dog small breed

Do you provide luggage storage service?

Yes

Is a city tax required?

Yes

What credit cards are accepted?

Visa, American Express, Mastercard

Check-in/Check-out

How does check-in work at Villa Tina?

In person.

Is early check-in possible?

No

Is late check-out possible?

No

What are the reception hours?

7:00 a.m. – 12:00 a.m.

Property & Services

Is there a transfer service to/from Villa Tina?

No

Is there a charging station for electric cars?

No

Are children allowed at Villa Tina?

Yes

Does Villa Tina have a private beach?

No, but we have beach umbrellas  on the beach in front, available for rent at the front desk at payment.The service includes: a beach umbrella, one deck chair, and two lounge chairs.

Do you provide beach towels?

Yes,for a fee of 9 euros per sheet.

Rooms

Are baby cribs and cots available?

Yes

Are rooms accessible?

No

Breakfast

Is breakfast included?

We have two rates: with or without breakfast 

What time is breakfast served?

8:00 a.m. - 10:00

Where is breakfast served?

In the Art Nouveau-style breakfast room overlooking the promenade on the ground floor of the hotel.

What type of breakfast is served?

A sweet and savory buffet with hot beverages served at the table.

Are gluten-free, vegetarian or vegan options available?

Yes.

Restaurant & Bars

Is there a restaurant at Villa Tina?

No

Is there a bar at Villa Tina?

Yes

SPA, Pool & Gym

Is there a SPA/wellness center at Villa Tina?

No

Is there a pool at Villa Tina?

No

Is a gym available at Villa Tina?

No

Activities, Experiences & Events

Is a concierge service available?

Yes

Do you arrange tours and excursions in the surrounding area?

You can book tours at the front desk through external agencies.

Is it possible to arrange weddings or private events?

Yes

Payments and Cancellations

What is your cancellation policy?

50% paid at the time of booking and non-refundable, the remaining 50% upon arrival.

No-show: 100% penalty.